About Zackion AI
The no-code AI chatbot platform that helps businesses deliver instant, intelligent customer support — trained on your content, embedded on your site, in under a minute.
Our Story
Zackion AI was born in 2024 from a simple observation: businesses everywhere wanted AI chatbots on their websites, but the options were either too complex (requiring API keys, model configuration, and backend infrastructure) or too limited (offering no customization or knowledge grounding).
We set out to build something different — a platform that combines the power of large language models with true no-code simplicity. A platform where you upload your documents, customize the look and feel, and embed a working AI assistant on your site with a single script tag. No API keys. No backend setup. No guesswork.
Today, Zackion AI powers intelligent chatbots for businesses across the Philippines and beyond — handling customer support, capturing leads, and providing instant answers — all while being fully managed, secure, and scalable.
Company Facts
- Founded
- 2024
- Founder
- Jan Edward Hernandez
- Headquarters
- Batangas, Philippines
- Team Experience
- 28+ years combined
- Product
- No-Code AI Chatbot Platform
- Tech Stack
- Next.js, React, Tailwind, PostgreSQL, Prisma, AI/LLM APIs
- Embed Support
- HTML, React, Next.js, Vue, Svelte, Astro, Shopify, WordPress
- LLM Providers
- OpenAI, Anthropic, Google Gemini
What Makes Zackion AI Different
We believe AI chat should be powerful without being complicated. Here's how we deliver on that.
No-Code, Not No-Power
You don't need to write code, manage infrastructure, or understand AI models. Our platform handles the complexity so you get a production-ready chatbot in minutes, not weeks.
Your Content, Your Voice
Upload PDFs, DOCX, or TXT files and our RAG engine grounds every answer in your own content. The chatbot speaks your language and knows your business.
Built for Scale
Multi-tenant from day one. Create chatbots for different brands, clients, or departments from a single dashboard — each with its own configuration, analytics, and embed key.
Private by Design
Scoped embed keys, domain whitelisting, and LLM keys that never leave our infrastructure. Your data and your customers' conversations stay private.
Platform Timeline
Idea & Development
Identified a gap in the market — businesses needed an affordable, no-code way to add intelligent AI chat to their websites. Started building the core platform: multi-tenant architecture, chatbot builder, embed system, and RAG-powered knowledge base ingestion.
Private Beta
Launched private beta with select Philippine businesses. Early feedback shaped the lead capture system, style customization, and analytics dashboard.
Public Launch
Zackion AI goes public — a fully managed no-code AI chatbot platform with tiered subscriptions, real-time analytics, and multi-platform embed support.
Enhanced RAG & Embedding
Released multi-format document support (PDF, DOCX, TXT), improved retrieval accuracy, and pre-built embed snippets for Next.js, React, Vue, Svelte, Astro, Shopify, and WordPress.
Continued Growth
Expanding capabilities with advanced analytics, deeper integrations, and a growing user base — making AI-powered customer support accessible to every website.
Why Choose Zackion AI
The easiest way to add intelligent AI chat to your website — without the complexity.
No-Code Setup
Create and embed a fully functional AI chatbot without writing a single line of code. Just upload your docs and copy one script tag.
Embed in 60 Seconds
Add one script tag to your website — that's it. No framework, no build step, no configuration. Works on any site that renders HTML.
Fully Managed LLM
No API keys to manage, no model configuration, no infrastructure worries. We handle the AI backend so you don't have to.
File-Based RAG
Upload PDFs, DOCX, or TXT files. Your chatbot answers questions grounded in your own content — accurate, on-brand, and always up to date.
Lead Capture Built In
Automatically capture emails, names, and phone numbers from conversations. Turn every chat into a potential customer.
Multi-Tenant Dashboard
Create and manage multiple chatbots from one account. Each gets its own embed key, configuration, and analytics.
Secure by Default
Scoped public embed keys, domain whitelisting, and LLM keys that never leave our servers. Your data stays yours.
Works Everywhere
Static sites, SPAs, SSR, WordPress, Shopify, Webflow — if it renders HTML, Zackion AI works on it.
Platform Features
Everything you need to deliver AI-powered customer support on your website.
Conversational AI
Natural, context-aware conversations powered by advanced LLMs. Your customers get accurate, helpful responses every time.
Brand Alignment
Custom themes, colors, gradients, icons, and widget positioning. Your chatbot looks like a natural part of your site.
Context-Aware RAG
Answers grounded in your uploaded knowledge base. No hallucinations, no off-brand responses — just accurate information.
Intentful Lead Gen
Both passive and active lead capture. The chatbot can proactively ask for contact information based on conversation cues.
Real-Time Analytics
Track conversations, usage stats, popular queries, and lead capture rates. Know exactly how your chatbot is performing.
Multi-Platform Embed
Pre-built snippets for HTML, Next.js, React, Vue, Svelte, Astro, Shopify, and WordPress. Plus three embed methods: script tag, per-chatbot, or iframe.
Built by the Zackion Team
Zackion AI is developed and maintained by the same experienced team behind Zackion — an AI-powered software development agency based in Batangas, Philippines. With 28+ years of combined development experience, we build tools we'd want to use ourselves.
Experienced Team
Senior developers with deep expertise in AI, full-stack development, and SaaS architecture — each with 8+ years of experience.
Product-Minded
We build SaaS products ourselves. Every feature in Zackion AI was designed based on real-world needs, not assumptions.
Quality First
We never compromise on code quality, security, or reliability. The platform is built to the same standards we hold for our client work.
Jan Edward Hernandez
Founder & CEO
Jan Edward Hernandez founded Zackion (formerly Z&Z Software Solutions) with a vision to deliver high-quality software at accessible prices. Under his leadership, the team built Zackion AI — a platform that embodies his philosophy that powerful technology should be simple to use. His deep technical expertise and commitment to customer excellence drive every decision behind the product.
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Build your first intelligent AI chatbot in under 60 seconds. No credit card, no complex setup—just pure power.